Frequently Asked Questions

If you need an answer, it'll be here in our Frequently Asked Questions.

Questions

  1. How does 10to1.com.au work?
  2. How do I use 10to1.com.au?
  3. Free? Really?
  4. Is you access number a premium service?
  5. Why can't I SMS a country that isn't supported?
  6. Do I have to register with 10to1.com.au?
  7. Do I get sent a bill?
  8. Do you keep a record of my SMS messages?
  9. How will my messages appear to my recipient?

Answers

Q: How does 10to1.com.au work?

A: 10to1.com.au takes your message content and redirects it to the international number you include at the start of your message. The message when it arrives will show as coming from your mobile number, and the recipient of the message will be able to reply to you just as normal.

Q: How do I use 10to1.com.au?

A: Just follow our detailed How To Use guide - it couldn't be easier!

Q: Free? Really?

A: 10to1.com.au is a free service - all you have to pay is your standard SMS cost to your carrier and we do the rest. If you are on an unlimited message cap plan you won't need to pay anything to send international SMS using 10to1.com.au.

Q: Is your access number a premium service?

A: No. 10to1.com.au's access number is a standard Australian mobile number. You will only be billed for the cost of a standard text message.

Q: Why can't I SMS a country that isn't supported?

A: Usually it's because the country uses a mobile technology incompatible with 10to1.com.au's system or the cost is simply too high for 10to1.com.au to provide you with its free service.

Q: Do I have to register with 10to1.com.au?

A: No. Anyone can use 10to1.com.au's service without having to register first. Just go to our detailed How To Use guide to begin using 10to1.com.au and start saving money on international SMS today.

Q: Do I get sent a bill?

A: No. 10to1.com.au is a free service - you only get charged by your carrier the normal rate for sending a standard text message.

Q: Do you keep a record of my SMS messages?

A: No. Just check your carrier's bill to get a record of the messages you have sent using 10to1.com.au.

Q: How will my messages appear to my recipient?

A: When you send a message using 10to1.com.au it will appear to your recipient just as if you sent the message directly from your phone. This means that they can reply to your message just like normal.

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